Terms of service

Zicko Service Policy

Welcome to Zicko! We are committed to providing you with an exceptional shopping experience. Below is our service policy, where we outline important information about our customer service and the use of our services.

In addition, you agree to our Messaging Terms (https://terms.pscr.pt/legal/shop/mmzhnc-ad/terms_of_service) and Messaging Privacy Policy (https://terms.pscr.pt/legal/shop/mmzhnc-ad/privacy_policy).

1. Customer Service: At Zicko, customer satisfaction is our top priority. If you have any questions or need assistance with your order, please do not hesitate to reach out to us. Our customer service team can be contacted via:

  • Email: [email address]

We strive to respond to all customer inquiries within 24 hours.

2. Orders:

  • Placing an Order with Zicko: Placing an order on our website is easy. Simply add your desired items to your shopping cart, proceed to checkout, and follow the steps to complete your payment.
  • Order Confirmation: Once your order is placed, you will receive a confirmation email. If you do not receive a confirmation, please contact us.
  • Order Modifications or Cancellations: If you need to modify or cancel your order, please contact us as soon as possible. We can only modify or cancel orders before they are shipped.

3. Payment:

  • We accept a variety of payment methods, including [credit cards, PayPal, iDEAL, etc.].
  • All payments are secure and comply with the highest security standards.

4. Returns and Refunds: All sales are final.

  • We do not accept returns or offer refunds for any items purchased. Please make sure to review your order carefully before completing the purchase. If you have any questions regarding sizing or product details, please reach out to us before placing your order, and we will be happy to assist you. 

5. Product Information:

  • We make every effort to provide accurate and detailed product information, including sizes, colors, and materials. However, colors may vary depending on your screen settings.
  • If you're unsure about size or a product, please contact us for assistance.

6. Privacy and Security:

  • At Zicko, we take the protection of your personal information very seriously. We process your data solely for order fulfillment and to improve your shopping experience. Please refer to our Privacy Policy for more information.
  • Our website uses encryption and secure payment systems to ensure your data is safe.

7. Warranty and Quality:

  • All our products are carefully inspected for quality before shipping. If you receive a defective or damaged item, please contact us as soon as possible. We will resolve the issue by offering a replacement or a refund.

8. Changes to the Service Policy:

  • Zicko reserves the right to modify this Service Policy at any time. Any changes will be effective once posted on this page.

9. Contact Us: If you have any questions about this policy or need assistance, please reach out to our customer service team using the contact details below:

  • Email: